All prompts
Analyze
Review marketing claims for substantiation
Pulls every objective claim out of a piece of marketing, says what evidence each one needs, tests it against what the team actually has, and hands back replacement copy the evidence supports.
Your prompt
2
Pressure-test it
3
Go deeper
Before you run it
What to gather first
Watch for
What comes back
See an example of what you’ll get
*(After you answer the four questions: the analyst can produce the underlying data in two days, no competitor is named but "the leading competitor" is understood in the category to mean one company, the page goes live Tuesday, and the CMO received no payment but was given six months of free premium support.)*
Score: RED. The headline is an unsupported comparative claim about an identifiable competitor, and the testimonial has an undisclosed material connection. Do not publish Tuesday.
Claim audit
| # | Claim (quoted) | Where | Type | Evidence required | Evidence held | Status | Replacement |
|---|---|---|---|---|---|---|---|
| 1 | "drive 3x more retailer revenue than the leading competitor" | Headline | Comparative + quantified | Head-to-head study of current versions of both products across comparable retailer cohorts | Fanstop-only pre/post analysis, 8 customers, no control, no competitor data | Unsupported | "Fanstop customers report an average 3x increase in feed-driven retailer revenue year over year (8 customers, 2024)." |
| 2 | "The leading data-feed platform for retail" | Subhead | Establishment + superlative | Independent ranking or measurable share leadership | None offered | Unsupported | "A leading data-feed platform for retail", or cite the ranking source if one exists. |
| 3 | "increases conversion by up to 47%" | Body | Quantified, "up to" | The 47% figure plus typical results disclosed near the claim | One customer's peak week; median across 22 customers is 11% | Partial | "Customers see a median conversion lift of 11%, with top performers reaching 47%." |
| 4 | "trusted by enterprise retailers" | Body | Puffery | None | n/a | Supported | No change. |
| 5 | "cuts retailer onboarding time in half" | Body | Establishment | Pre/post measurement with methodology, sample, and a definition of "onboarding" | Not offered | Unsupported | Pull, or produce the measurement. Ask the analyst for n, period, and definition. |
Comparative claims. Claim 1 does not name a competitor but "the leading competitor" resolves to one company for anyone in this category, which is enough to be a comparative claim and enough to be actionable by them. The evidence is a single-arm before-and-after study with no control and no competitor data. It cannot support any comparison at all, and the 3x figure describes year-over-year growth rather than a difference between products. Either commission a head-to-head study or reframe as a customer-outcome claim. Note that a competitor challenge here would move faster than any agency inquiry.
Endorsements and testimonials. Maria Chen's quote carries a material connection: Northgate received six months of free premium support. That must be disclosed, adjacent to the quote, not in the footer. "Turned our holiday season around" is also an implied performance claim. Tie it to a metric or leave it as clearly subjective experience. Confirm the quote was not trimmed from the webinar in a way that changed its meaning, and get written confirmation from Northgate that she approves this use.
Disclosures. "Results may vary. See methodology" sits in eight-point gray in the footer of a full-bleed hero page. On a landing page, a reader can act on the headline without ever scrolling to it, so it cures nothing. Move the typical-results context into the same visual block as claim 3, and put the endorsement disclosure directly beneath the quote.
Substantiation requests
1. Head-to-head competitive study, or a decision to drop claim 1. (R. Kim, VP Marketing, by Monday)
2. Source for "leading," or approval to change to "a leading." (R. Kim, Monday)
3. Methodology for the 47%: n, period, definition of conversion. (T. Alvarez, analytics, 2 days)
4. Written confirmation of what Northgate received and Maria Chen's sign-off on the quote as used. (Account team, Monday)
5. Onboarding-time measurement, or pull claim 5. (Product ops, Monday)
Recommendation: hold. Claims 1, 2, and 5 and the testimonial disclosure must be resolved before launch. Claim 3 can ship Tuesday with the rewritten sentence. If the launch date is immovable, run the page with claim 1 replaced by the customer-outcome version and the testimonial disclosure added. That is a page I can approve today.
Where I am uncertain. I have not seen the underlying analysis for claims 1 or 3, only the description of it. If the study has a control group or a competitor cohort I do not know about, claim 1's status changes. I graded the evidence I was told about, not the evidence itself. [UNVERIFIED - send me the actual analysis before I sign off.]
What your answers changed. The six months of free premium support is what turned the testimonial from a clean quote into a disclosure failure and put it in the RED line. Had Northgate received nothing, Maria Chen's sentence is subjective customer experience, there is no material connection to place beneath it, and request 4 shrinks to her written sign-off on the quote. That "the leading competitor" resolves to one company for everyone in this category is what makes claim 1 comparative rather than merely quantified: the status is unsupported either way, but the comparative section exists only because of that answer, and so does the note that a challenge from them moves faster than any agency inquiry. Your answer that the analyst can produce the underlying data in two days changed nothing: claim 3 ships Tuesday on the rewritten sentence without waiting for him, and the claims actually holding this page, 1 and 2 and 5, are waiting on a head-to-head study, an independent ranking, and an onboarding measurement, none of which is the analyst's to produce.
Why this prompt is built the way it is
## Framework
1. **Every objective claim needs substantiation before it runs.** Not after. "We'll get the data" means the claim comes out.
2. **Classify before you judge.** Establishment claims, comparative claims, quantified claims, implied claims, and puffery each carry a different evidentiary bar.
3. **Implied claims count.** What a reasonable member of the audience takes away is the claim, whether or not marketing meant to make it.
4. **Comparative claims need head-to-head data.** Current versions, representative use cases, a study designed for the comparison, and naming a competitor adds a private plaintiff to your risk list.
5. **Endorsements need disclosed connections.** Material connection disclosed, results typical or clearly labeled atypical, and the quote not edited into a different meaning.
6. **Disclosures have to be where the eye is.** A footnote in eight-point gray under a hero image does not cure the headline above it.
7. **Replacement copy, not just red marks.** For every unsupported claim, write the sentence the current evidence does support.
8. **Some claims stop the press.** Health, safety, children, earnings, environmental, and capability claims in regulated categories go to outside counsel, not to you.